Working to improve the health of the population and the quality of life of the people we serve.
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June 27, 2011
Chilliwack– Fraser Health and Chilliwack RCMP have entered into a formal partnership to respond more effectively to individuals in mental health and addiction crisis situations.
Building on an already strong working relationship in responding to emergency mental health and substance use situations in Chilliwack, the partners have developed a formalized consultation and intervention service to improve support through dedicated police officers and designated mental health professionals.
Patrol RCMP officers will continue to be the first responders in crisis situations. The focus of the partnership will be to better prepare these officers to provide urgent response. Clients who may cause harm to themselves or others will be identified and, where appropriate, will be diverted from emergency services to other suitable services.
This service will provide follow-up to the first response, including meeting with the individual to see how their needs for mental health and substance use support can best be met. Formally joining efforts will help RCMP and health care workers to better connect with vulnerable individuals in the community who need support and to provide critical and timely responses.
The partnership, which came into effect June 20, 2011, includes:
Professional telephone consultation when RCMP officers are concerned about community members who may be experiencing a mental health or addictions-related crisis
Outreach support with the RCMP to clients, to provide consultation (brief assessment/triage)
Referrals to mental health teams and/or other agencies appropriate to the individual’s needs
Sharing of expertise, including training for officers about mental health and substance use issues and to improve crisis intervention skills
The services included in the new partnership will be available Monday through Friday from 8:30 a.m. to 4:30 p.m. Outside of these hours, individuals in crisis will continue to have access to other crisis support services, including:
911 if the individual is in crisis and needs immediate assistance
The After Hours Mental Health Service: 1-877-384-8062 (Monday to Friday 4:30 p.m. to 11 p.m., weekends and holidays from 1 p.m. to 11 p.m.)
The Centralized Crisis Line: 1-877-820-7444 (24 hours a day, every day)
The Psychiatric Liaison Service in Chilliwack General Hospital Emergency Room
John Les, MLA, Chilliwack:
Inspector Grant Wilson, Operations Officer, Chilliwack RCMP: