Assessment for eligibility for Home Support services, palliative care, wound care, long term care and assisted living.

What services do community health nurses provide?

  • Palliative care
  • Wound care services: If you get wound care through our home health services, you'll receive two weeks of supplies from us, but you're responsible for the rest.
  • Intravenous (IV) medications: If you're getting IV medications through our services, we'll give you the medication and supplies you need until you finish the treatment. If it's not an approved medication in BC or experimental, it won't be covered.
  • Medication management education and support based on needs assessment.
  • Health education on chronic diseases, healthy living, family and friend-provided care.
  • Supports to help you be more independent (i.e. financial support, housing services, medical care, etc.).
  • Assessment for need of caregiver support services.
  • Care management and navigation, including coordination and referral to professional health services and community supports.

Home Health Case Management

Case managers coordinate care for people with complex health needs requiring extra, ongoing support to live at home independently.

Their goal is to help people live at home safely and avoid unnecessary or premature admission to a hospital or care facility.

Case management is one of the many Home Health services we offer.

What types of programs and services are offered?

A case manager works closely with you, your family and friends to:

  • Assess your needs
  • Determine your eligibility for services
  • Determine the costs for certain services, based on your financial situation
  • Plan, coordinate and monitor multiple care services
  • Arrange relief for caregivers
  • Assess whether you need to move to an assisted living or long term care facility

How to access our services

Your health care provider may recommend services to you, or you can apply directly for this service.

Contact us to find out more about our services and how to access them.

  • New clients can contact our Home Health Service Line at 1-855-412-2121 (open seven days a week, 8:30 a.m. - 9:00 p.m.; on statutory holidays between 8:30 a.m. - 4:30 p.m.).
  • Current clients can contact their Home Health office.
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