Public Interest Disclosure Act (PIDA) - Frequently asked questions (FAQs)

PIDA is B.C.’s Public Interest Disclosure Act, whistleblower protection legislation which applies to health authorities effective June 1, 2023. It provides legal confidentiality and reprisal protections to current and former employees and health professionals of public sector organizations who speak up about serious or systemic wrongdoing within their organization.

Wrongdoing is defined specifically under PIDA to mean:

• A serious act or omission that, if proven, would constitute an offence under the laws of B.C. or Canada;
• An act or omission that creates a substantial and specific danger to the life, health or safety of persons, or to the environment, other than a danger that is inherent in the performance of an employee’s or health professional's duties or functions;
• A serious misuse of public funds or public assets;
• Gross or systemic mismanagement; or
• Knowingly directing or counselling a person to commit any of the wrongdoing described above.

• It requires the identity of an employee or health professional who reports wrongdoing or seeks advice about PIDA to be kept confidential.
• It prohibits reprisal against an employee or health professional who reports wrongdoing, asks for advice about reporting wrongdoing or making a reprisal complaint, or cooperates with an investigation.
• Contractors who cooperate with a PIDA investigation are also protected from reprisal.

• Current and former employees or health professionals of the health authority, regardless of whether they are (or were) permanent, temporary, casual, part-time or full-time.
• Former employees or health professionals can only report wrongdoing that they discovered, or that occurred, while they were employed by the health authority.

An employee or health professional who is considering reporting wrongdoing or making a reprisal complaint may request and receive advice from:

• Their leader/supervisor;
• Their health authority designated officer(s);
• The B.C. Ombudsperson;
• Their union or employee or health professional association representative; or
• Their own lawyer (at their own expense).

• Sizable theft of health authority assets or property.
• Financial or other fraud.
• Ongoing use of faulty medical equipment.
• Ongoing mistreatment of patients or clients.
• Awarding contracts for personal financial gain.
• Practices causing ongoing health and safety violations.
• Approval of dangerous medicines or procedures in exchange for funding.

• A medical error.
• A single discriminatory comment.
• An isolated incident of an employee or health professional stealing an asset that is worth an insignificant amount from the health authority.
• Concerns about the quality of patient care provided to an individual.
• A single act of rude or abrasive behavior.

Note: There are other established processes within the health authority to address these issues (e.g. Respectful Workplace, Patient Care Quality Office, Whistleblower/Safe Reporting programs etc.).

• All reports of wrongdoing must be in writing and may be submitted by employees or health professionals to:
  
  • Their immediate leader/supervisor; or
  • Their health authority’s designated officer; or
  • The B.C. Ombudsperson.
• If a report cannot be made in writing, contact the above noted persons for further assistance.

• Yes, wrongdoing can be reported anonymously. However, the anonymous reporter may be asked to provide certain information to determine if they are a current or former employee or health professional.
• People who submit anonymous reports may not receive information about the conduct of any investigation into the wrongdoing, including notice of the investigation and results.

Leaders/supervisors are responsible for:

• Reviewing their health authority’s PIDA policy and procedures (when issued);
• Providing and documenting advice to employees or health professionals about reporting wrongdoing or making a complaint about a reprisal;
• Receiving reports of wrongdoing; and
• Providing reports of wrongdoing to the health authority designated officer as soon as they are received.
• Leaders/supervisors must also maintain confidentiality by protecting the identity of employees or health professionals who report wrongdoing or seek advice and must only share personal (identifiable) information in the limited circumstances set out in their health authority’s PIDA policy and procedures.

The health authority designated officer will assess:

• the report of wrongdoing to determine whether it is eligible for investigation under PIDA, and, if so, whether an investigation should proceed; and
• the reprisal risk against the employee or health professional and action taken to protect the employee or health professional.

The employee or health professional will be notified of whether the reported wrongdoing will be investigated and may be contacted to provide further details to ensure that sufficient information is available for the investigation.

At the conclusion of any investigation, the employee or health professional will be notified of the outcome.

• Under PIDA, where there is an imminent risk of a substantial and specific danger to the life, health, or safety of persons or to the environment, an employee or health professional may make a public report (e.g., to the media) if they have first obtained the consent of (depending on the nature of the wrongdoing) the provincial health officer, Emergency Management B.C. or the police.
• After making such a public report, the employee or health professional must also report the wrongdoing through the regular process (i.e. to their leader/supervisor, health authority designated officer or the B.C. Ombudsperson).

• Reprisal is when you experience retaliation or repercussions for seeking advice about making a report, reporting wrongdoing or cooperating with an investigation under PIDA.
• Reprisal complaints related to PIDA can only be made through the B.C. Ombudsperson.
• All reprisal complaints are handled independently by the B.C. Ombudsperson.

• PIDA is one of many mechanisms for reporting wrongdoing, and does not replace any other established processes, such as Whistleblower/Safe Reporting, and Respectful Workplace within health authorities.
• PIDA is an additional, optional pathway for employees or health professionals to report serious or systemic wrongdoing within their organization that is in the public interest. Of note, PIDA expressly imposes legal requirements to protect the identity of employees or health professionals, as well as prohibit any reprisal consequences.

• PIDA is a reporting mechanism for current and former employees or health professionals to report wrongdoing. Others can report wrongdoing through the Whistleblower process.
• PIDA relates to serious or systemic wrongdoing (see What is wrongdoing under PIDA? above). The Whistleblower process can be followed for concerns that do not meet the definition of wrongdoing under PIDA.

• The B.C. Ombudsperson offers a range of education and training resources on its website relating to PIDA (PIDA Resources) including tip sheets, checklists, toolkits and the training set out below:
  • For employees or health professionals: The Speaking up Safely online course.
  • For leaders/supervisors: The PIDA: Supervisor Responsibilities webinar.