Tags
The new EHR has greatly streamlined my work with the ability to review all clinical information in one place.
Medical resident, Dr. Lavraj Lidher, strolled through the bustling halls of Royal Columbian Hospital on September 9, 2024, with a spring in his steps. It was a new day, the hospital recently transitioned to a modern electronic health record (EHR) system and Dr. Lidher had just seen his first patient of the day, completing the consultation smoothly without using paper charts.
“The new EHR has greatly streamlined my work with the ability to review all clinical information in one place.” Having experienced his fair share of cumbersome paper charts and disjointed systems during his medical school rotations, the memories of flipping through stacks of unorganized notes felt like a lifetime ago.
Dr. Lidher continued his rounds on the ward and found his next patient waiting in their room. A quick login on the nearby workstation on wheels allowed him to pull up the patient’s chart instantly, scanning through their medical history, current medications, and lab results.
Dr. Lavraj Lidher "Before the new electronic health record, I had to go to different floors in the hospital to read my patients’ paper charts. Now I have all the charts in one place. I can easily log into any available computer on any floor, dictate my notes, and move on to my next patient in another ward or floor. I can even prep my notes from the residents’ lounge making my workflow even more efficient."
“As we move away from paper charts it has allowed me to spend more time with patients - the reason why I chose medicine” He leaves his patients’ rooms feeling buoyed, not worried about the arduous paperwork that previously awaited him.
At the end of his shift that day, Dr. Lidher dropped into the Go-Live Command Centre to visit his brother-in-law, Ricky Brar. Ricky works with the Service Management Office team, which facilitated the Go-Live Command Centre operations, delivering the Dashboard and supporting at-the-elbow team by resolving incidents, identifying root causes, and assessing risks of system configuration changes. These systems enable Dr. Lidher (and other providers and clinical staff) to have a frictionless experience.
The teamwork between providers and technology experts is just one example of many that highlight the ongoing multidisciplinary efforts in digital health that patients greatly benefit from.
