Fraser Health Language Services provides access to interpretation services (spoken and sign language) and coordination of translation services (written language).
Fraser Health Language Services creates equitable language access through professional interpretation services and translation services, helps bridge language barriers between Health Care Providers and patients/clients/residents who do not share a common language. We strive to:
- Enhance patient safety and satisfaction
- Improve quality of care and health outcomes
- Ensure informed consent
- Improve accessibility for Limited English Proficient individuals and Deaf, Deaf Blind and Hard of Hearing individuals
- Help providers to meet professional and legal obligations
- Protect confidential patient information
Services that Fraser Health Language Services provides:
- Interpretation
- Translation
How to request our service
Please let your Fraser Health service providers know if you do not speak or understand English well. A professional interpreter might be available in your preferred language.
Fraser Health service providers are responsible for requesting interpreters on behalf of their patients/clients, when required. Access to interpretation services is available for direct patient care, for those working in Fraser Health owned and operated facilities, or on behalf of Fraser Health. We also coordinate translations for Fraser Health Patient Education documents.
Patient self-referral is not accepted.