Heart to Heart
Submitted by Communications and Public Affairs

This week’s moments of gratitude go to our incredible people at Burnaby Hospital, Delta Hospital, Eagle Ridge Hospital, Metrotown Urgent and Primary Care Centre, Mission Memorial Hospital and Surrey Memorial Hospital.

Every day, moments big and small can mean the world to the communities we serve. These moments remind us of the impact we can have, of what we can achieve together and why we work in health care. Read words of kindness and recognition from our grateful patients, clients, residents and families below. 


For Burnaby Hospital

I underwent a right total hip arthroplasty, and what an incredible experience it was! A huge thank you to the anesthesiologist, Dr. Kostamo and his team, nurse practitioner Karen and Theresa, the physiotherapist. I wish I had more space to express just how proud I am of them.


For Delta Hospital

I want to commend and thank Dr. Yin for the outstanding care he provided during my emergency department visit. Thanks to his thorough attention, he detected an issue in my lung, which led to further testing and a referral to a specialist. I deeply appreciate his care and dedication to his profession.


For Eagle Ridge Hospital

During a recent visit to the emergency department, I was triaged by a compassionate nurse, Donna, who listened attentively and made me feel that my care truly mattered. I am incredibly grateful for her kindness. Dr. Haegert was equally compassionate, taking the time to listen and address my concerns.


For Metrotown Urgent and Primary Care Centre

Thank you for helping with my twins' ear infections and UTI. I called 811 for advice, and they recommended visiting the Metrotown Urgent and Primary Care Centre since the twins couldn’t express their discomfort yet. It was clear they were in pain and when we arrived, the staff were already well-prepared, making the process so smooth. Everyone was friendly, helpful, and genuinely there to assist. I truly appreciate the care we received. Thank you!


For Mission Memorial Hospital

I would like to express my gratitude for the attentive and high-quality care provided by Dr. Lasner and Nurse Barb during my husband's treatment. Thank you for your dedication and compassion.


For Surrey Memorial Hospital

My dad was at Surrey Memorial Hospital for an infection and dementia and his doctor was Dr. Choong. My family is deeply grateful for Dr. Choong's care. Throughout all the challenges, he was patient, compassionate and incredibly knowledgeable. During this difficult time of transition for my dad and our family, we are forever thankful to have had Dr. Choong by our side.


Read more moments of gratitude at fraserhealth.ca/HeartToHeart


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