Heart to Heart
Submitted by Communications and Public Affairs

This week’s moments of gratitude go to our incredible people at Burnaby Hospital, Delta Hospital, Eagle Ridge Hospital, Mission Memorial Hospital, Peace Arch Hospital and Royal Columbian Hospital.

Want to send your heartfelt thanks to your health care provider or Fraser Health team member? Leave a comment below or send your thanks using our online submission form. Read more moments of gratitude at fraserhealth.ca/hearttoheart.


For Burnaby Hospital

I had a procedure at Burnaby Hospital with Dr. Wong. Dr. Wong and the entire team, especially the Medical Technicians – both called Jay – were fantastic. All my compliments for world-class service.


For Delta Hospital

The doctors and nurses were very helpful and kind, particularly Nurse Joanna, who went above and beyond.


For Eagle Ridge Hospital

I had surgery and had to stay overnight to monitor my breathing and oxygen level. All the doctors and nurses were caring and helpful. I had a nurse accompanied by a student nurse once I was in the ward, and the student nurse came to unhook me every 45 minutes to allow me to independently go to the washroom. Deanna was fabulous at going over post-operative procedures to prepare me for discharge.


For Mission Memorial Hospital

The staff I encountered at Mission Memorial Hospital were awesome. A security guard noticed I was having some issues and she got the nurses to attend to me right away. A big thank you to all the nursing staff and care attendants that were checking on me: Andeline, Juna, Kathleen, Sabrina, Lexi, Teresa, Glazy, Jennifer, Cheryl and more. I needed many tests and arrangements of transportation, and the unit clerks got it all happening - you rock. Thank you to those that helped give me new IV’s. Thank you to the Medical Imaging Team for listening to me and getting great views. Thank you to the Laboratory for making the bloodwork easy. Dietitian Samantha is really caring and was able to get my diet and appetite going again. Some of the nicest people I encountered were from the Food Department - always smiling, making conversation and accommodating the needs of so many people. Special shout out to Housekeeping, who work tirelessly to keep it all clean.


For Peace Arch Hospital

Dr. Bubbar, Katherine and Zarina, the team in the Cast Clinic at Peace Arch Hospital, are absolutely the best. Thank you from the bottom of my heart for your excellent care.


For Royal Columbian Hospital

I had an MRI at Royal Columbian Hospital, and both MRI Technician Nick and BCIT Student Ro provided excellent care. They patiently answered all my questions and accommodated my requests for information about the injections I was getting. The IV insertion was expertly and painlessly done, and the team was very communicative throughout the process. Thank you.


Read more moments of gratitude at fraserhealth.ca/HeartToHeart


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