This week’s moments of gratitude go to our incredible people at Abbotsford Regional Hospital, Burnaby Hospital, Chilliwack General Hospital, the Edmonds Urgent and Primary Care Centre, the Metrotown Urgent and Primary Care Centre and Royal Columbian Hospital.
Want to send your heartfelt thanks to your health care provider or Fraser Health team member? Leave a comment below or send your thanks using our online submission form. Read more moments of gratitude at fraserhealth.ca/hearttoheart.
For Abbotsford Regional Hospital
When you get a call for cancer screening, it creates anxiety for the patients, and you know something is happening. I had my interview (assessment) with Nurse Rose yesterday for a procedure. She did an absolutely fabulous job. She communicated very well and was very interactive and informative.
For Burnaby Hospital
I had surgery at Burnaby Hospital and all the nurses were amazing. Most notably, Amy in Surgical Daycare made me smile and June in the Post-Anesthetic Care Unit comforted me at my bedside, gave me words of encouragement, shared life advice and made me feel like I would excel in my recovery. Thank you, health care workers, and the hard-working trades people working in the hospital.
For Chilliwack General Hospital
A very special thank you to the care provided by Dr. Deacon. His bedside manner was one of the best I have seen. Being a nurse myself, I hope that means a lot, since I work with a lot of doctors. He was very compassionate and personable during a very difficult time for me. A special thanks as well to Tracy (the manager), Debbie (the patient care coordinator) and nurses in the Emergency Department and Post-Anesthetic Care Unit. Their kindness won’t be forgotten.
For the Edmonds Urgent and Primary Care Centre
I want to compliment Nurse Isabella on being wonderful when treating and following up on my ear ailment. She proactively phoned me to schedule a follow up for an appointment with a doctor the next day, once she realized one would be available after doing her best to try to resolve my issue the previous night. Thank you and I appreciate your kindness.
For the Metrotown Urgent and Primary Care Centre
My daughter got bit by a dog. I didn't know what to do, then I thought of the Metrotown Urgent and Primary Care Centre. Before heading there, I was still so worried about the long wait and whether people there could help me. I'm glad that I went. I didn't need to wait for a long time. The nurse was so helpful. She explained the situation to me patiently and answered all my questions. I want to express my gratitude to her.
For Royal Columbian Hospital
I was in the Emergency Department. Unfortunately, I can’t remember any names, but the whole staff, especially the emergency doctor, were very kind and, most importantly, validated my concerns and treated me with respect, empathy and understanding.