
Austin Lee, a patient at the Abbotsford Urgent and Primary Care Centre (UPCC), didn't know the active role a clinical pharmacist could play in their health care plan until Alex Assumption's expert guidance improved their mental health and well-being.
For years, Austin Lee struggled with anxiety and depression, trialing various medications to manage their symptoms. “I’m grateful to have access to primary care through the Abbotsford Urgent and Primary Care Centre (UPCC) since 2018, which has supported me through this journey,” Austin says. “This continuity of care means I don’t have to re-tell my medical history each time.”
In 2023, Austin received a diagnosis of attention deficit hyperactivity disorder (ADHD) following a long wait for assessment at a specialty clinic. This diagnosis was a relief after years of uncertainty and speculation, helping them better understand their lingering discomfort. However, the comorbid conditions complicated the treatment plan, as medications for ADHD can increase agitation and worsen anxiety or depression.
“Due to this complexity, my NP (nurse practitioner) engaged Alex Assumption, the clinical pharmacist at the UPCC, for collaboration on my treatment plan,” says Austin.
Alex explains that while retail pharmacists in community pharmacies primarily review and verify prescriptions, clinical pharmacists engage in more comprehensive drug therapy management, have in-depth patient interviews and collaborate closely with health care teams.
This was the first time Austin had learned about the role of a clinical pharmacist, and that the UPCC had one. “It was impressive to have such comprehensive, wraparound services all under one roof.” While not all UPCCs may have a clinical pharmacist, having one can enhance the quality of care in close collaboration with other care team members.
Austin says there was a strong focus on their needs, but it went deeper than that. Austin—who is a full-time student working toward becoming a clinical psychotherapist—has a strong interest in medication research.
“Alex gave me a sense of autonomy and agency in the discussion around my health care and treatments being considered,” they say. “I appreciated how there was no wrong question or idea during the time, which helped build an authentic connection.”
It’s been three months since Austin started their new treatment plan, and they say they’ve never felt better. “My health has become a lot more grounded, and I feel more connected with myself because of it.” With their health being optimized, Austin is excited about their future career prospects and focusing on supporting the 2SLGBTQIA+ community.
For information about accessing services at one of the 10 UPCCs or learn about how they provide urgent and longitudinal care, visit fraserhealth.ca/upcc.