We are committed and legally bound by the Freedom of Information and Protection of Privacy Act to protect your privacy.
While you are receiving care within our organization, staff, physicians and other authorized individuals will collect personal information from you. We collect, use and share this information under the authority of a variety of legislation within British Columbia, including the Hospital Act, Hospital Insurance Act, Health Authority Act, Freedom of Information and Protection of Privacy Act (FIPPA).
We are committed and legally bound by FIPPA to protect your privacy. That means we will treat your personal information confidentially; only use and share it for authorized purposes, and securely store and protect it. Our staff are trained in how to protect your privacy and keep your personal information confidential.
Authorization from other individuals
In some cases, your family, friends or a legally-authorized representative may provide us with personal information about you or we may obtain copies of records from other health care organizations. We may also obtain information from other external sources (for example, copies of records, medication information or test results) or from the Ministry of Health (for example, to confirm your identity and personal health number).