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Health or nutrition concern? Connect with Fraser Health Virtual Care to speak with a registered nurse, 10 a.m. to 10 p.m. seven-days-a-week or registered dietitian 10 a.m. to 4 p.m. Monday to Friday. 

Call 1-800-314-0999 or access the web chat by clicking on the icon located at the bottom right of your screen*. 

Anytime during your call, we can arrange for a medical interpreter if you do not speak or understand English well enough to talk about your health.

During a call the nurse or registered dietitian can:

  • access your Fraser Health medical record to review your medical history and enter your nursing or registered dietitian assessment
  • provide clinical assessment via phone or video conferencing which means that they will examine your symptoms (if applicable) and offer advice
  • give you health advice and information
  • connect you to appropriate Fraser Health programs and services

During a web chat the nurse can:

  • connect you to appropriate Fraser Health programs and services
  • provide you with health resources
  • answer general questions

*Please note: web chat may not be available if we are experiencing high volumes. Call 1-800-314-0999 if the chat window is not available. Outside of our hours, please call 8-1-1. 

Calling you after your hospital stay

We call some patients a few days after they leave the hospital to provide follow-up support and make sure your recovery is going well.

During these calls, we check your symptoms and any medications you are taking. We talk to you about what to do if you have any complications. We also confirm any follow-up appointments.

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